About Me

I am a current K9 Handler in the south Texas area. My K9 partner is a Belgium Malinois and is my first K9.

Top Knotch K9 is a provider of high-quality custom stickers and apparel for K9 Handlers and dog lovers in the United States. We offer a wide selection of products that are designed to show off your K9's unique style and personality. Our products are crafted with care and designed to last, making them perfect for all your outdoor and indoor adventures.

Shipping and Delivery Policy

Shipping FAQ

General Shipping Information

  • Q: How will I know when my order has shipped?
  • A: You’ll receive a confirmation email with tracking details as soon as your order has been shipped.

 

  • Q: How are items packaged for shipping?
  • A:
    • Stickers are shipped in hard mailer envelopes to prevent bending.
    • Apparel (shirts and hoodies) is securely packed in durable shipping bags to ensure protection during transit.

Domestic Shipping (United States)

  • Q: How much does shipping cost within the United States?
  • A:
    • Sticker orders have a flat shipping fee of $4.75.
    • Orders over $50 qualify for free shipping.
    • For shirts and hoodies, shipping costs are calculated based on the weight of your order and your location.
  • Q: How long does shipping take within the U.S.?
  • A: For most orders:
      • Stickers and patches ship the next business day and typically arrive within 3-5 business days.
      • Apparel (shirts and hoodies) ships within 3 business days and typically arrives within 5-7 business days.

 

  • Q: Do you offer expedited shipping?
  • A: At the moment, we do not offer expedited shipping. However, we aim to process and ship your orders as quickly as possible.

International Shipping

  • Q: How much does international shipping cost?
  • A: Shipping costs vary by destination country and order weight. The exact shipping cost will be calculated at checkout before payment. Orders over $50 qualify for free shipping.

 

  • Q: How long does international shipping take?
  • A: Standard international delivery typically takes 7-14 business days after dispatch. Stickers and patches ship the next business day, while apparel ships within 3 business days.

 

  • Q: Do I have to pay customs fees?
  • A: Import duties and taxes are the responsibility of the customer and vary by country. These are not included in our shipping costs.

 

  • Q: How are items declared for customs?
  • A: All items are declared accurately as merchandise with their actual value. We comply with all international shipping regulations.

Troubleshooting and Returns

  • Q: What should I do if my order hasn’t arrived?
  • A:
    • For domestic orders: If your order hasn’t arrived within 7 business days, contact us at Topknotchk91@gmail.com.
    • For international orders: If your order hasn’t arrived within 14 business days, email us, and we’ll assist in tracking your package.

 

  • Q: Can I return my order if I’m not satisfied?
  • A: While we don’t accept returns, we provide free replacements for any quality issues. If you experience any problems with your order, please reach out to us, and we’ll make it right.

Additional Questions

  • Q: Can I change my shipping address after placing an order?
  • A: If your order hasn’t shipped yet, we can update your shipping address. Please contact us immediately at Topknotchk91@gmail.com with your updated information.

 

  • Q: What currencies do you accept?
  • A: We accept multiple currencies, including USD, EUR, and AUD. Prices automatically convert to your local currency at checkout.

 

  • Q: What payment methods are available?
  • A: We accept various payment methods, including PayPal, American Express, Visa, and Apple Pay.